Evaluating digital triage symptom checker with historical triage-related adverse events
The symptom checker demonstrated high accuracy and safety when triaging a subset of vignettes based on real-world cases that had been previously erroneously triaged. This study also highlights the difficulties of using vignettes when evaluating symptom checkers. To our knowledge, this is the first study to evaluate such systems using vignettes based on actual patient cases with known triage errors.
Authors
- C Molin (ORCID: https://orcid.org/0000-0001-6330-9361)
- Jonathan Ilicki (ORCID: https://orcid.org/0000-0002-6514-8554)
- Joacim Stalfors (ORCID: https://orcid.org/0000-0002-5115-8102)
- Sandra Edman (ORCID: https://orcid.org/0000-0002-1929-5852)
Institutions
- BC Platforms (Finland) (FI)
- Healthcare in Sweden (SE)
- University of Gothenburg (SE)
Publication Details
- Journal
- Scandinavian Journal of Primary Health Care
- Published
- 2025-09-22
- DOI
- https://doi.org/10.1080/02813432.2025.2563517
- Citations
- 1
- Primary Topic
- Emergency and Acute Care Studies
- Type
- article
- Field-Weighted Citation Impact
- 2.25