The benefits of assistive technology for the elderly and disabled people: a baseline study

Purpose Housing adaptation enables the elderly and disabled people to live healthy, productive, independent, and dignified lives by making it easier to carry out everyday tasks in a safer environment. Assistive technology enables them to perform tasks that would otherwise be difficult or impossible to achieve independence. Therefore, the new guidance for local authorities in England on Disabled Facilities Grants (DFG) recommends assistive and smart technology as part of a DFG award package to maximise the benefits of home adaptations. Through a baseline study, this paper examines the disabled and elderly peoples’ level of digital engagement, the challenges and the impact of smart devices on their daily living and well-being. Design/methodology/approach A baseline study approach was used through the co-production of knowledge. The study relies on a questionnaire survey and the Most Significant Change (MSC) research technique through structured interviews. A percentage of the total approach is used in analysing the quantitative data by comparing the pre- and post-baseline results. Findings The major challenges the clients face are Wi-Fi connectivity, system compatibility issues, and skills in navigating different applications and operating systems. The pilot study demonstrates that assistive technology supports independent and healthy living and promotes a secure and safe environment. It also promotes social inclusion and improves the elderly and disabled people’s comfort and engagement. However, the results show that the overall impact is minimal; therefore, a longitudinal study is needed to understand the impacts over a long period. Practical implications The findings will help policymakers to understand the impacts of assistive technology on improving the elderly and disabled people’s quality of life. Originality/value A comparable baseline study was carried out to serve as a reference point for other similar future studies. The paper also highlights the challenges faced by the elderly and disabled people, their digital skill level and the impact of smart devices on their daily living and well-being.