Leveraging AI in peace processes: A framework for digital dialogues

Abstract The integration of artificial intelligence (AI)-driven technologies into peace dialogues offers both innovative possibilities and critical challenges for contemporary peacebuilding practice. This article proposes a context-sensitive taxonomy of digital deliberation tools designed to guide the selection and adaptation of AI-assisted platforms in conflict-affected environments. Moving beyond static typologies, the framework accounts for variables such as scale, digital literacy, inclusivity, security, and the depth of AI integration. By situating digital peace dialogues within broader peacebuilding and digital democracy frameworks, the article examines how AI can enhance participation, scale deliberation, and support knowledge synthesis, —while also highlighting emerging concerns around algorithmic bias, digital exclusion, and cybersecurity threats. Drawing on case studies involving the United Nations (UN) and civil society actors, the article underscores the limitations of one-size-fits-all approaches and makes the case for hybrid models that balance AI capabilities with human facilitation to foster trust, legitimacy, and context-responsive dialogue. The analysis contributes to peacebuilding scholarship by engaging with the ethics of AI, the politics of digital diplomacy, and the sustainability of technological interventions in peace processes. Ultimately, the study argues for a dynamic, adaptive approach to AI integration, continuously attuned to the ethical, political, and socio-cultural dimensions of peacebuilding practice.