Artificial Intelligence in Social Sciences and Social Work: Bridging Technology and Humanity to Revolutionize Research, Policy, and Human Services

This review explores the transformative role of artificial intelligence (AI) in the fields of social sciences and social work, with a focus on developments from 2022 to 2025. It examines how AI technologies—such as machine learning, natural language processing, and predictive analytics—are reshaping research methodologies, public policy, and service delivery. In disciplines including sociology, political science, economics, and anthropology, AI enhances the analysis of complex social phenomena, supports real-time forecasting, and informs data-driven policymaking. Within social work and human services, AI-driven tools facilitate case management, mental health interventions, crisis response, and resource allocation. The review also highlights emerging technologies such as blockchain, virtual reality, and AI-powered virtual assistants that are expanding the scope of social support systems. While acknowledging AI’s potential to improve equity and access, the article critically engages with ethical concerns around algorithmic bias, privacy, surveillance, and the erosion of human-centered care. Drawing on recent policy frameworks like the EU AI Act and UNESCO’s AI Ethics Guidelines, the review calls for interdisciplinary collaboration to ensure the ethical, inclusive, and accountable integration of AI in social contexts. It concludes by outlining future research directions aimed at fostering socially responsible AI applications that uphold human dignity and promote social justice.