THE IMPACT OF ARTIFICIAL INTELLIGENCE ON RESPONSIBLE HUMAN RESOURCE MANAGEMENT

Purpose: The main reason, or rather the challenge, related to the development of the paper was the lack of studies on the interconnections of AI, CSR and HRM. The aim of the article was to indicate the important role of AI in responsible human resource management. Design/methodology/approach: The literature research and the critical analysis were used to present the most important concepts, their history and interconnections. The ChatGPT interview was used to “self-assess” the role of AI in HRM. Findings: The role of AI in the HRM is constantly growing. This is associated with a number of benefits but also risks. There are both positive and negative examples of the use of AI in HRM presented in this study. There is a need to intensify research in this area, with particular emphasis on environmental aspects, often overlooked in the context of responsible HRM. Research limitations/implications: The identified strengths, weaknesses, opportunities and threats of responsible use of AI in HRM are very general, and in the case of selected company, they should be supplemented to enable a SWOT analysis (with the determination of weights and possible interactions between factors). Practical implications: Practical implications include the possibility of using SWOT analysis to assess current direction of application AI in HRM and, consequently, the selection of an appropriate management strategy, focused on socially responsible aspects. Social implications: The article highlights the importance of responsible use of AI in HRM, especially from the point of view of considering environmental aspects, which are usually missed in this type of consideration. Originality/value: The study brings new value by considering AI, HRM and CSR at the same time, along with a discussion of their mutual relations and history.

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Publication Details

Journal
Scientific Papers of Silesian University of Technology Organization and Management Series
Published
2025-01-01
DOI
https://doi.org/10.29119/1641-3466.2025.228.14
Primary Topic
AI and HR Technologies
Type
article
Field-Weighted Citation Impact
0.00
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article

THE IMPACT OF ARTIFICIAL INTELLIGENCE ON RESPONSIBLE HUMAN RESOURCE MANAGEMENT

Jolanta Korkosz-Gębska
Scientific Papers of Silesian University of Technology Organization and Management Series
AI and HR Technologies
article

THE IMPACT OF ARTIFICIAL INTELLIGENCE ON RESPONSIBLE HUMAN RESOURCE MANAGEMENT

Jolanta Korkosz-Gębska
article en

Abstract

Purpose: The main reason, or rather the challenge, related to the development of the paper was the lack of studies on the interconnections of AI, CSR and HRM. The aim of the article was to indicate the important role of AI in responsible human resource management. Design/methodology/approach: The literature research and the critical analysis were used to present the most important concepts, their history and interconnections. The ChatGPT interview was used to “self-assess” the role of AI in HRM. Findings: The role of AI in the HRM is constantly growing. This is associated with a number of benefits but also risks. There are both positive and negative examples of the use of AI in HRM presented in this study. There is a need to intensify research in this area, with particular emphasis on environmental aspects, often overlooked in the context of responsible HRM. Research limitations/implications: The identified strengths, weaknesses, opportunities and threats of responsible use of AI in HRM are very general, and in the case of selected company, they should be supplemented to enable a SWOT analysis (with the determination of weights and possible interactions between factors). Practical implications: Practical implications include the possibility of using SWOT analysis to assess current direction of application AI in HRM and, consequently, the selection of an appropriate management strategy, focused on socially responsible aspects. Social implications: The article highlights the importance of responsible use of AI in HRM, especially from the point of view of considering environmental aspects, which are usually missed in this type of consideration. Originality/value: The study brings new value by considering AI, HRM and CSR at the same time, along with a discussion of their mutual relations and history.

Scientific Papers of Silesian University of Technology Organization and Management SeriesVol. 2025(228)
Openalex Percentile: Top 70%
AI and HR Technologies
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THE IMPACT OF ARTIFICIAL INTELLIGENCE ON RESPONSIBLE HUMAN RESOURCE MANAGEMENT — Jolanta Korkosz-Gębska · Scientific Papers of Silesian University of Technology Organization and Management Series (2025) | TGRS Research Map | TGRS