Telebehavioral Health Care Utilization Among U.S. Military Personnel Before and During the COVID-19 Pandemic

Telebehavioral health utilization increased rapidly, but briefly, in March 2020, and then quickly declined across all diagnostic categories, with service members with conditions like ADHD and suicide ideation returning more quickly to in-person care compared to those with PTSD or adjustment disorder. Findings highlight the need to optimize resource allocation and provide targeted training for effective remote care delivery. Future research should extend findings to determine how utilization has changed into the current time.