Improved Classification Approach for Business IntelligenceUsing Data Specific and Feature Oriented Min-Max Normalization
Business intelligence is becoming more and more important to managers in today's corporate setting as a crucial aspect of information technology. Many companies are eager to use intelligent technologies to enhance their decision-making processes in corporate operations. Accordingly, intelligence is typically linked to human-like traits, including the ability to assimilate new information, learn from mistakes, and pursue objectives similar to those of a human. One of the main objectives of business intelligence integration across businesses is to generate reports through management dashboards that use key indicators to facilitate informed decision-making. The objective of this paper is to develop a practical model that uses machine learning indicators and algorithms to optimize the product sales system using classification techniques. Several factors are used by the model to enhance client classification techniques. Additionally, the study uses association rules to look at clients' shopping carts, find links between the items they have bought, and generate personalized offers based on the rules they have discovered. Different classification techniques, including C4.5, random forest, and reduced error pruning tree, are used to compare with the suggested methodology before being used to evaluate and improve the results. The findings show that the best results should be obtained using the recommended methodology in conjunction with the indicated model.
Authors
- Syed Ziaur Rahman (ORCID: https://orcid.org/0000-0002-3460-1993)
- Bhuvan Unhelkar (ORCID: https://orcid.org/0000-0003-1118-3837)
- Mohammed Ali Hussain (ORCID: https://orcid.org/0000-0002-0945-6798)
- Prąsun Chakrabarti (ORCID: https://orcid.org/0000-0001-8062-4144)
Publication Details
- Journal
- International Journal of Basic and Applied Sciences
- Published
- 2025-09-19
- DOI
- https://doi.org/10.14419/npfq8f76
- Primary Topic
- Customer churn and segmentation
- Type
- article
- Field-Weighted Citation Impact
- 0.00