Impact of Perceived Usefulness and Ease of Use on Behavioural Intention to Use Excel Templates in Education: The Mediating Role of Attitude

This study examines the relationships between perceived usefulness, perceived ease of use, and behavioural intention to use Excel templates in education, with a focus on the mediating role of attitude. Data were collected from 221 third- and fourth-semester Finance undergraduates at UiTM Puncak Alam using purposive sampling and analysed via Partial Least Squares Structural Equation Modelling (PLS-SEM). Results show that perceived usefulness (PU) and perceived ease of use (PEU) significantly influence behavioural intention, with attitude fully mediating these relationships. Findings highlight that when students perceive Excel as both user-friendly and beneficial, their intention to use it strengthens. Practical implications include designing workshops that improve students’ perceptions of Excel templates, thereby fostering positive attitudes and greater adoption. The study contributes theoretical insights to TAM research while offering practical and pedagogical recommendations for integrating digital tools in education.