Inclusion of People With Disabilities in Public Transportation: A Case-Study Analysis of Canada and U.S. Policies

Public transportation is fundamental for people with disabilities to access meaningful opportunities. However, their access to public transit is still limited, partly due to the policies establishing the accessibility requirements of public transportation services. We conducted a policy scan analysis of the local, provincial/state, and federal public transportation policies in Canada and the United States. With this scan, we analyzed the policies’ aims, the definition of disabilities, and the content of those policies. The policy analysis revealed that the definition of disability was inconsistent across jurisdictions, creating a discrepancy between those who have access to accessible transport and those who do not. The analysis also showed that policies in the United States and Canada mainly focused on the built environment, the adaptations of vehicles, and the provision of services. In contrast, only a few policies covered social accessibility, such as interaction with the staff, which underscores a significant policy gap and suggests the need for more training requirements in the policies. Funding to transport agencies for people with disabilities was also a missing piece highlighted in this comparative analysis, particularly in Canada. Policymakers need to develop funding mechanisms to ensure a better implementation of accessibility in services and infrastructure.