From Engagement to Conversion: Reviewing Social Media Marketing Strategies and Consumer Behavior

This paper explores how social media marketing (SMM) strategies can affect the purchase decisions of consumers by using a literature review on the relevant studies published in modern journals. In particular, it explores how practices that include short-form video content, live streaming and real-time interaction, influencer partnerships and user-generated content (UGC) inform the shopping behaviors of consumers in the social media-dominated marketplaces. The review clarifies interdependence among these strategies and purchase decision-making, including the methods that are most suggested as prevailing contributors of engagement and conversion. By summarizing the existing theoretical and empirical knowledge, the article presents a full-fledged picture of the most efficient SMM activities and can be viewed as a valuable source of information and guidance on possible ways of optimizing the activity of marketers, businesses and advertisers operating in ever-intensifying digital environments. Moreover, the provided findings provide a conceptual basis of further empirical studies regarding performance of social media marketing and its changing dynamics.

Authors

Publication Details

Journal
International Journal of Research and Innovation in Social Science
Published
2025-09-18
DOI
https://doi.org/10.47772/ijriss.2025.908000504
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
0.00
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article

From Engagement to Conversion: Reviewing Social Media Marketing Strategies and Consumer Behavior

Nazlena Mohamad Ali, Yizhi Sheng, Nordiana Ahmad Nordin, Nor Faizah Razali et al.
International Journal of Research and Innovation in Social Science
Digital Marketing and Social Media
article

From Engagement to Conversion: Reviewing Social Media Marketing Strategies and Consumer Behavior

Nazlena Mohamad Ali, Yizhi Sheng, Nordiana Ahmad Nordin, Nor Faizah Razali, Nazar M. Ali
article en

Abstract

This paper explores how social media marketing (SMM) strategies can affect the purchase decisions of consumers by using a literature review on the relevant studies published in modern journals. In particular, it explores how practices that include short-form video content, live streaming and real-time interaction, influencer partnerships and user-generated content (UGC) inform the shopping behaviors of consumers in the social media-dominated marketplaces. The review clarifies interdependence among these strategies and purchase decision-making, including the methods that are most suggested as prevailing contributors of engagement and conversion. By summarizing the existing theoretical and empirical knowledge, the article presents a full-fledged picture of the most efficient SMM activities and can be viewed as a valuable source of information and guidance on possible ways of optimizing the activity of marketers, businesses and advertisers operating in ever-intensifying digital environments. Moreover, the provided findings provide a conceptual basis of further empirical studies regarding performance of social media marketing and its changing dynamics.

International Journal of Research and Innovation in Social Science
Openalex Percentile: Top 66%
Digital Marketing and Social Media
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