From Engagement to Conversion: Reviewing Social Media Marketing Strategies and Consumer Behavior
This paper explores how social media marketing (SMM) strategies can affect the purchase decisions of consumers by using a literature review on the relevant studies published in modern journals. In particular, it explores how practices that include short-form video content, live streaming and real-time interaction, influencer partnerships and user-generated content (UGC) inform the shopping behaviors of consumers in the social media-dominated marketplaces. The review clarifies interdependence among these strategies and purchase decision-making, including the methods that are most suggested as prevailing contributors of engagement and conversion. By summarizing the existing theoretical and empirical knowledge, the article presents a full-fledged picture of the most efficient SMM activities and can be viewed as a valuable source of information and guidance on possible ways of optimizing the activity of marketers, businesses and advertisers operating in ever-intensifying digital environments. Moreover, the provided findings provide a conceptual basis of further empirical studies regarding performance of social media marketing and its changing dynamics.
Authors
- Nazlena Mohamad Ali (ORCID: https://orcid.org/0000-0002-2267-8328)
- Yizhi Sheng (ORCID: https://orcid.org/0000-0001-7285-4695)
- Nordiana Ahmad Nordin (ORCID: https://orcid.org/0000-0001-9183-9757)
- Nor Faizah Razali (ORCID: https://orcid.org/0000-0001-8854-2223)
- Nazar M. Ali
Publication Details
- Journal
- International Journal of Research and Innovation in Social Science
- Published
- 2025-09-18
- DOI
- https://doi.org/10.47772/ijriss.2025.908000504
- Primary Topic
- Digital Marketing and Social Media
- Type
- article
- Field-Weighted Citation Impact
- 0.00