We Are More Than Our Tools: The Value of Presence in the Physician-Patient Relationship

The changes to the healthcare landscape over the past several years—shifts in resource management and access to treatment— have increased the complexity of patient care in my practice. I often find myself striving for advanced treatments that will address patients’ needs. A recent patient experience reminded me that even the most sophisticated treatment plan with the most modern or innovative protocol always needs to be interwoven with an authentic, heart-based connection.