A Stakeholder-Centric Corporate Social Responsibility Communication Framework: A Responsible Leadership Perspective

This study argues that corporate social responsibility (CSR) communication should incorporate responsible leadership (RL) principles to improve stakeholder-centrism and address societal expectations about sustainability, ethics, and organisational accountability. While existing research acknowledges CSR communication, few studies apply an RL lens to promote stakeholder-centric approaches. This conceptual study critically reflected on, holistically conceptualises, and synthesised literature and theories to generate a new perspective on CSR communication. The paper bridges this gap by proposing a conceptual Stakeholder-Centric Corporate Social Responsibility communication (SCCSRC) framework that integrates RL and stakeholder-focused perspectives into CSR communication. The research expands current understanding by redefining CSR communication through RL principles using a systematic and integrative literature review, offering a more engaged and ethical approach to organisation-stakeholder dialogue. Keywords: Corporate Social Responsibility (CSR) Communication, Responsible Leadership (RL), Stakeholder-Centrism, Stakeholder Communication, Stakeholder Engagement

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Publication Details

Journal
E-Journal of Humanities Arts and Social Sciences
Published
2025-09-17
DOI
https://doi.org/10.38159/ehass.20256103
Primary Topic
Organizational Leadership and Management Strategies
Type
article
Field-Weighted Citation Impact
0.00

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article

A Stakeholder-Centric Corporate Social Responsibility Communication Framework: A Responsible Leadership Perspective

Janette Hanekom, David Walsh
E-Journal of Humanities Arts and Social Sciences
Organizational Leadership and Management Strategies
article

A Stakeholder-Centric Corporate Social Responsibility Communication Framework: A Responsible Leadership Perspective

Janette Hanekom, David Walsh
article en

Abstract

This study argues that corporate social responsibility (CSR) communication should incorporate responsible leadership (RL) principles to improve stakeholder-centrism and address societal expectations about sustainability, ethics, and organisational accountability. While existing research acknowledges CSR communication, few studies apply an RL lens to promote stakeholder-centric approaches. This conceptual study critically reflected on, holistically conceptualises, and synthesised literature and theories to generate a new perspective on CSR communication. The paper bridges this gap by proposing a conceptual Stakeholder-Centric Corporate Social Responsibility communication (SCCSRC) framework that integrates RL and stakeholder-focused perspectives into CSR communication. The research expands current understanding by redefining CSR communication through RL principles using a systematic and integrative literature review, offering a more engaged and ethical approach to organisation-stakeholder dialogue. Keywords: Corporate Social Responsibility (CSR) Communication, Responsible Leadership (RL), Stakeholder-Centrism, Stakeholder Communication, Stakeholder Engagement

E-Journal of Humanities Arts and Social Sciences
University of South Africa (ZA)
University of Oxford
Openalex Percentile: Top 63%
Organizational Leadership and Management Strategies
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