A Stakeholder-Centric Corporate Social Responsibility Communication Framework: A Responsible Leadership Perspective
This study argues that corporate social responsibility (CSR) communication should incorporate responsible leadership (RL) principles to improve stakeholder-centrism and address societal expectations about sustainability, ethics, and organisational accountability. While existing research acknowledges CSR communication, few studies apply an RL lens to promote stakeholder-centric approaches. This conceptual study critically reflected on, holistically conceptualises, and synthesised literature and theories to generate a new perspective on CSR communication. The paper bridges this gap by proposing a conceptual Stakeholder-Centric Corporate Social Responsibility communication (SCCSRC) framework that integrates RL and stakeholder-focused perspectives into CSR communication. The research expands current understanding by redefining CSR communication through RL principles using a systematic and integrative literature review, offering a more engaged and ethical approach to organisation-stakeholder dialogue. Keywords: Corporate Social Responsibility (CSR) Communication, Responsible Leadership (RL), Stakeholder-Centrism, Stakeholder Communication, Stakeholder Engagement
Authors
- Janette Hanekom (ORCID: https://orcid.org/0000-0002-7355-1271)
- David Walsh
Institutions
- University of South Africa (ZA)
Publication Details
- Journal
- E-Journal of Humanities Arts and Social Sciences
- Published
- 2025-09-17
- DOI
- https://doi.org/10.38159/ehass.20256103
- Primary Topic
- Organizational Leadership and Management Strategies
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- University of Oxford