Public Perspectives on Palliative and Hospice Care: Social Media Content Analysis Using Topic Modeling and Multiclass Sentiment Analysis

This study highlights public concerns about palliative and hospice care in South Korea, including ethical dilemmas, caregiving burden, and emotional distress. Findings underscore the need for communication strategies that address informational, emotional, and psychological needs. Culturally sensitive, interactive communication tools, such as artificial intelligence-powered chatbots and public education campaigns, may help dispel misconceptions and promote timely, informed decisions about palliative and hospice care.