Human-Centered Design in Conversational AI: Optimizing Natural Language Understanding for Diverse Users

In conversational artificial intelligence, human-centered design focuses on the creation of interactions that are user-friendly, inclusive, and adaptable to meet the requirements of a wide range of users. natural language understanding (NLU) techniques that are optimized for conversational artificial intelligence, with the goal of ensuring that models are able to effectively interpret and respond to a wide variety of linguistic styles, dialects, and user preferences. We design a natural language understanding (NLU) framework that improves accessibility and engagement for a wider audience by incorporating user feedback, cultural context, and adaptive learning methodologies. The findings of our experiments indicate that our human-centered approach considerably enhances both the level of satisfaction experienced by users and the flow of discussion across all demographics. demonstrates the significance of human-centered design in the process of developing user-friendly artificial intelligence systems for a wide range of populations by fostering inclusivity and improving the naturalness of interactions. This adds to the advancement of conversational artificial intelligence.

Authors

Institutions

Publication Details

Journal
Scientific Journal of Artificial Intelligence and Blockchain Technologies
Published
2024-12-31
DOI
https://doi.org/10.63345/sjaibt.v1.i4.306
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Human-Centered Design in Conversational AI: Optimizing Natural Language Understanding for Diverse Users

T. Velnampy
Scientific Journal of Artificial Intelligence and Blockchain Technologies
AI in Service Interactions
article

Human-Centered Design in Conversational AI: Optimizing Natural Language Understanding for Diverse Users

T. Velnampy
article en

Abstract

In conversational artificial intelligence, human-centered design focuses on the creation of interactions that are user-friendly, inclusive, and adaptable to meet the requirements of a wide range of users. natural language understanding (NLU) techniques that are optimized for conversational artificial intelligence, with the goal of ensuring that models are able to effectively interpret and respond to a wide variety of linguistic styles, dialects, and user preferences. We design a natural language understanding (NLU) framework that improves accessibility and engagement for a wider audience by incorporating user feedback, cultural context, and adaptive learning methodologies. The findings of our experiments indicate that our human-centered approach considerably enhances both the level of satisfaction experienced by users and the flow of discussion across all demographics. demonstrates the significance of human-centered design in the process of developing user-friendly artificial intelligence systems for a wide range of populations by fostering inclusivity and improving the naturalness of interactions. This adds to the advancement of conversational artificial intelligence.

Scientific Journal of Artificial Intelligence and Blockchain TechnologiesVol. 1(4)
Tamil Nadu Agricultural University (IN)
Openalex Percentile: Top 71%
AI in Service Interactions
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.