THE ROLE OF ARTIFICIAL INTELLIGENCE IN CRISIS MANAGEMENT AND CYBERSECURITY: CHALLENGES, OPPORTUNITIES AND ETHICAL DILEMMAS

The development of digital technologies and the increasing frequency of security incidents make artificial intelligence (AI) a key tool in predicting, managing, and responding to crises. This paper analyzes the role of AI in crisis management and cybersecurity, with a focus on threat identification, risk analysis, automated response, and post-incident recovery. In addition to technological capabilities, issues of reliability, accountability, transparency, and ethical frameworks are examined. Methodologically, the paper is based on the analysis of relevant domestic and international literature, regulatory documents, and research reports. This approach demonstrates how AI can enhance organizational resilience, while also highlighting the risks that may arise from inadequate or uncontrolled implementation