Exploring User Perception and Attitudes towards ChatGPT Using Sentiment Analysis

Sentiment analysis has been a topic of intense research. This study performed sentiment analysis to explore user perception and attitude towards ChatGPT using sentiment analysis. In this study, sentiment analysis techniques are applied to two datasets. These datasets include i.e. tweets and Reddit posts. It contains references to ChatGPT within the context of education. The study aims to reveal the users sentiment, opinions, and comments expressed on these social media platforms regarding the use of ChatGPT in educational environments. The study adopts the following methodology. A diverse quantity of textual data is collected in real time from Twitter and

Authors

Publication Details

Journal
Societal Transformation AI and Big Data Journal
Published
2024-12-31
DOI
https://doi.org/10.20547/aibd.242202
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
0.00
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article

Exploring User Perception and Attitudes towards ChatGPT Using Sentiment Analysis

Khairul Farhana Hussain, Maria Andleeb
Societal Transformation AI and Big Data Journal
Technology Adoption and User Behaviour
article

Exploring User Perception and Attitudes towards ChatGPT Using Sentiment Analysis

Khairul Farhana Hussain, Maria Andleeb
article en

Abstract

Sentiment analysis has been a topic of intense research. This study performed sentiment analysis to explore user perception and attitude towards ChatGPT using sentiment analysis. In this study, sentiment analysis techniques are applied to two datasets. These datasets include i.e. tweets and Reddit posts. It contains references to ChatGPT within the context of education. The study aims to reveal the users sentiment, opinions, and comments expressed on these social media platforms regarding the use of ChatGPT in educational environments. The study adopts the following methodology. A diverse quantity of textual data is collected in real time from Twitter and

Societal Transformation AI and Big Data Journal
Openalex Percentile: Top 65%
Technology Adoption and User Behaviour
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