THE CONCEPT OF COMMUNICATION AND INFORMATION SEEMS INSEPARABLE: A CLEAR-CUT DISTINCTION BETWEEN THE TWO PROCESS VARIABLES

In a time where digital systems and connectivity dominate our daily life, the terms communication and information are often process variables used interchangeably, yet, they are not the same, even though they are deeply connected and has led to conceptual ambiguity in both academic and professional contexts. This paper critically examines the nuanced relationship between communication and information, arguing that despite their apparent inseparability, they are fundamentally distinct. While information refers to structured data, facts, messages or content with meaning and value; communication on the other hand, denotes the dynamic process through which that information is shared, transmitted, interpreted and responded to between people or systems. Drawing on interdisciplinary literature from information science, communication theory, and digital studies, the paper outlines the characteristics, roles and practical implications of both concepts. It also explores how emerging technologies, such as artificial intelligence and big data, further complicate this relationship. The paper concludes that while the two concepts often work together, it is important to understand their differences in order to use them effectively in fields like education, media, policy, technology and public communication.