The Effect of Perceived Organisational Support Towards the Green Loyalty: The Mediating Effect of Green Trust and Green Satisfaction

This study examines the impact of green perceived organisational support on employee green loyalty (GL) within Shandong’s manufacturing industry, with a specific focus on the mediating role of individual green attitudes. A quantitative methodology was employed, using a structured survey distributed to employees across various manufacturing organisations in Shandong. The results reveal that green organisational support significantly enhances personal green satisfaction (GS) and green trust (GT), which in turn positively influence employee GL. To foster a committed workforce, the findings highlight the importance of aligning an organisation’s sustainability initiatives with employee values and broader climate action goals. This study contributes to the theoretical understanding of employee retention in the sustainability context and offers practical insights into how green practices can enhance employee loyalty in business settings.

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Publication Details

Journal
Journal of Information & Knowledge Management
Published
2025-09-08
DOI
https://doi.org/10.1142/s0219649225500856
Primary Topic
Environmental Sustainability in Business
Type
article
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article

The Effect of Perceived Organisational Support Towards the Green Loyalty: The Mediating Effect of Green Trust and Green Satisfaction

Muhammad Rafiq, Weichao Ding
Journal of Information & Knowledge Management
Environmental Sustainability in Business
article

The Effect of Perceived Organisational Support Towards the Green Loyalty: The Mediating Effect of Green Trust and Green Satisfaction

Muhammad Rafiq, Weichao Ding
article en

Abstract

This study examines the impact of green perceived organisational support on employee green loyalty (GL) within Shandong’s manufacturing industry, with a specific focus on the mediating role of individual green attitudes. A quantitative methodology was employed, using a structured survey distributed to employees across various manufacturing organisations in Shandong. The results reveal that green organisational support significantly enhances personal green satisfaction (GS) and green trust (GT), which in turn positively influence employee GL. To foster a committed workforce, the findings highlight the importance of aligning an organisation’s sustainability initiatives with employee values and broader climate action goals. This study contributes to the theoretical understanding of employee retention in the sustainability context and offers practical insights into how green practices can enhance employee loyalty in business settings.

Journal of Information & Knowledge ManagementVol. 25(02)
UCSI University (MY)
Openalex Percentile: Top 68%
Environmental Sustainability in Business
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The Effect of Perceived Organisational Support Towards the Green Loyalty: The Mediating Effect of Green Trust and Green Satisfaction — Muhammad Rafiq, Weichao Ding · Journal of Information & Knowledge Management (2025) | TGRS Research Map | TGRS