Intelligence – emotional vs. artificial intelligence in decision making

Purpose:The purpose of the article is to present the impact of emotional and artificial intelligence on the decision-making process.To check whether the decision-making process, despite the dynamic development of digitalization, is also based on emotions.Methodology: The analysis of the topic was carried out based on a literature review and original research using the CAWI method.Findings: Artificial and emotional intelligence complement each other in the context of decision-making.The hypothesis that the decision-making process, despite the dynamic development of digitalization, is also based on emotions was justified. Research implications:The obtained results are a starting point for further research in the analyzed area.They do not generalize to the entire group of students, but show generational trends in the process of changes in decision-making, taking into account emotions and the development of artificial intelligence.The study should be conducted on a larger sample of respondents.Practical implications: In the face of digital tools, it is important to encourage reflection on emotions that are difficult to capture in the algorithm.Combining emotions with the possibilities offered by artificial intelligence in the era of rapid decision-making is the right direction in the study of the relationship between emotional intelligence and artificial intelligence.In future studies, it is worth examining the role of AI and changes in the level of EI among the young generation, i.e. conscious use of emotions in life, their impact on mental state and functioning.Social implications: Awareness of one's own emotions and control over them is a key element of the decision-making process.Although the dynamic development of artificial intelligence plays a role in decision-making, the synthesis of emotions (EI) with digitization (AI) can contribute to deeper reflections and better decisions.Therefore, it is worth educating the community about the development of both EI and AI.Originality/value: The article reflects on the relationship between emotional and artificial intelligence in the domain of human intellect within the context of the decision-making process.It highlights the emerging interference of AI in human activities.It gives hope that human emotionality, through heuristics, will be an alternative to decisions suggested by AI, which all people should be aware of.