Flowchart Analyzer and movements of living networks in the trajectory of an elderly person with dementia seeking care

Abstract Ensuring access and continuity of care for elderly users with dementia in the Health Care Networks has become a major challenge given the changing epidemiological and demographic profile of Brazil. The aim is to analyze the networks traveled and the existential connections established by a user with dementia, from the perspective of a guide team. Qualitative methodology with a cartographic approach, using a focus group, Flowchart analyzer and field diary. The results are narratives, materialized in a Flowchart analyzer, and the following categories of analysis emerged: Possibilities of access and difficulties imposed by barriers in the production of care; Challenges in living a cartographic experience; and Setbacks in the functioning of established care networks. The discussion highlights the need to expand the possibilities of acting in the world of health care in accordance with the SUS guidelines and the need to review ways of caring, seeking possibilities for effective care production. It was concluded that professionals act based on the biomedical model, which ensures that they are in a world of protocols. However, sometimes the micro-politics of their work process is invaded by users who express their voices, undoing this established model.