The Impact of Social Media Information Dissemination on Consumer Brand Perception
With the increasing influence of social media in shaping consumer attitudes, modeling brand perception has become a critical task for computational marketing. Traditional approaches have predominantly relied on textual sentiment analysis, which fails to capture the dynamic interplay of user interaction and platform-specific affordances. To address this limitation, the authors propose a novel Multi-Dimensional Perception Modeling (MPM) framework that jointly incorporates content semantics, social engagement signals, and platform-level features into an end-to-end neural architecture. MPM leverages BERT-based encoders for text, structured encodings for likes, comments, and influencer metrics, and visibility-aware metadata to represent platform context. These heterogeneous inputs are fused using attention mechanisms to predict both brand attitude categories and perception scores. Experiments on large-scale datasets from Weibo and Xiaohongshu demonstrate the effectiveness of the model.
Authors
- Jiachen Li (ORCID: https://orcid.org/0000-0002-7277-0720)
- Xingchen Pan (ORCID: https://orcid.org/0009-0006-3186-2422)
- Xiaotian Zhang (ORCID: https://orcid.org/0000-0003-0863-9338)
- Yuanyuan Wei (ORCID: https://orcid.org/0000-0002-3414-0963)
- Pu Yang (ORCID: https://orcid.org/0000-0002-8982-0915)
- Renwen Ma
Institutions
- Gachon University (KR)
- Shanghai Open University (CN)
- Henan University of Urban Construction (CN)
- Gansu Institute of Political Science and Law (CN)
- Zhejiang Shuren University (CN)
Publication Details
- Journal
- Journal of Organizational and End User Computing
- Published
- 2025-09-15
- DOI
- https://doi.org/10.4018/joeuc.388646
- Primary Topic
- Digital Marketing and Social Media
- Type
- article
- Field-Weighted Citation Impact
- 0.00