Business applications of AI and generative AI: A brief introduction

AI seems to have taken over everything recently.AI, or Artificial Intelligence, refers to the ability of computer systems to perform tasks that typically require human intelligence, such as learning, problemsolving, and decision-making.This paper will offer a brief history of AI, its growth and its use in businesses.The key aspects of AI, the popular AI tools in use today, AI adoption around the world and will be discussed.How companies are planning to invest in AI and the barriers to AI adoption will also be discussed.Examples of how Generative AI is being used in various areas of businesses like banking, customer service and law will be enumerated. .

Publication Details

Journal
Issues in Information Systems
Published
2025-01-01
DOI
https://doi.org/10.48009/4_iis_2025_111
Primary Topic
Big Data and Business Intelligence
Type
article
Field-Weighted Citation Impact
0.00
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article

Business applications of AI and generative AI: A brief introduction

Issues in Information Systems
Big Data and Business Intelligence
article

Business applications of AI and generative AI: A brief introduction

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Abstract

AI seems to have taken over everything recently.AI, or Artificial Intelligence, refers to the ability of computer systems to perform tasks that typically require human intelligence, such as learning, problemsolving, and decision-making.This paper will offer a brief history of AI, its growth and its use in businesses.The key aspects of AI, the popular AI tools in use today, AI adoption around the world and will be discussed.How companies are planning to invest in AI and the barriers to AI adoption will also be discussed.Examples of how Generative AI is being used in various areas of businesses like banking, customer service and law will be enumerated. .

Issues in Information Systems
Openalex Percentile: Top 59%
Big Data and Business Intelligence
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Business applications of AI and generative AI: A brief introduction · Issues in Information Systems (2025) | TGRS Research Map | TGRS