AI-Powered Marketing: Transforming Consumer Engagement in the Digital Era

Artificial intelligence's (AI) fast development has opened a new age of marketing marked by unmatched degrees of personalisation, automation, and data-driven decision-making. This study investigates how artificial intelligence (AI) technologies—from machine learning algorithms and chatbots to predictive analytics and recommendation systems—are changing customer interaction in digital marketing environments. We show the transforming power of artificial intelligence in improving consumer experiences, streamlining marketing efforts, and building brand loyalty by means of case studies, present industry practices, and academic research. Moreover, the study looks at ethical issues such data protection, algorithmic bias, and openness that follow AI use in marketing. Although artificial intelligence has great possibilities for invention and efficiency, we contend that a balance of technological capacity and responsible government should lead its incorporation into marketing plans. The study ends with advice for marketers and legislators on using artificial intelligence to create significant, trust-based connections with customers in the digital world.

Authors

Publication Details

Journal
International Journal of Economic and Management Decisions.
Published
2024-09-15
DOI
https://doi.org/10.62241/ijemd.23.2436.2353
Citations
1
Primary Topic
Blockchain Technology Applications and Security
Type
article
Field-Weighted Citation Impact
0.78
Controls
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article

AI-Powered Marketing: Transforming Consumer Engagement in the Digital Era

Nouri Hicham
1 citations
International Journal of Economic and Management Decisions.
Blockchain Technology Applications and Security
0.78
article

AI-Powered Marketing: Transforming Consumer Engagement in the Digital Era

Nouri Hicham
article en
1 citations

Abstract

Artificial intelligence's (AI) fast development has opened a new age of marketing marked by unmatched degrees of personalisation, automation, and data-driven decision-making. This study investigates how artificial intelligence (AI) technologies—from machine learning algorithms and chatbots to predictive analytics and recommendation systems—are changing customer interaction in digital marketing environments. We show the transforming power of artificial intelligence in improving consumer experiences, streamlining marketing efforts, and building brand loyalty by means of case studies, present industry practices, and academic research. Moreover, the study looks at ethical issues such data protection, algorithmic bias, and openness that follow AI use in marketing. Although artificial intelligence has great possibilities for invention and efficiency, we contend that a balance of technological capacity and responsible government should lead its incorporation into marketing plans. The study ends with advice for marketers and legislators on using artificial intelligence to create significant, trust-based connections with customers in the digital world.

International Journal of Economic and Management Decisions.Vol. 02(03)
Openalex Percentile: Top 16%
Blockchain Technology Applications and Security
0.78
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AI-Powered Marketing: Transforming Consumer Engagement in the Digital Era — Nouri Hicham · International Journal of Economic and Management Decisions. (2024) | TGRS Research Map | TGRS