Towards a Model of Internal Quality Assurance Evaluation in Moroccan Public Universities

The main purpose of this research paper is to propose a tentative model of how to proceed in the task of evaluating internal quality assurance (IQA) in Moroccan public universities. This initiative is intended to raise the academics’ awareness about this issue and hopefully take advantage of some recommendations and implications, as suggested in this paper so as to implement IQA as required. With regard to the method of exploration, the study was carried out in the light of The Qualitative Approach (interviews with seven (7) participants: senior lecturers from diverse schools of the same university) as well as document analysis), since academic quality is so complex and cannot be properly quantified or measured. As concerns the results of this study, they show that the interviewees seem to converge about the importance of academic quality, though they have different specializations. However, their evaluation of the learning outcomes is not unified. The proposed model is specifically intended to fill this gap in public universities. The main implication from this investigation is that an adequate fulfilment of IQA of the teaching operation is mainly in the hands of the academic staff whose main responsibility is to undertake their activities regularly, as required. The proposed model constitutes a strong recommendation to be adopted in the process of IQA evaluation. Thus, the value of this study lies in its originality, as the proposed Model of IQA evaluation is the first initiative in the Moroccan educational context; it may inspire university teachers and raise their awareness of the crucial importance of IQA and how to implement it properly.