A Study on the Usage and Satisfaction of Library Facilities and Services in Private B.Ed. Colleges in Murshidabad, West Bengal

This research explores the patterns of usage and satisfaction with regard to library facilities and services in private B.Ed. colleges located in Murshidabad, West Bengal. Focusing on sixty institutions affiliated with the National Council for Teacher Education (NCTE), the study employed a structured survey to gather insights directly from library users. Both primary data and relevant literature were analysed to evaluate user perceptions across key areas, including infrastructure, collection adequacy, service quality, and staff responsiveness. Findings indicate that students primarily use the library to access and read books. However, the overall level of satisfaction remains moderate, pointing to notable gaps in service delivery and facility standards. The results underscore the pressing need to upgrade and modernise these libraries to better meet the academic needs of future educators. This study provides a foundational understanding of the present scenario and highlights specific areas for development, offering valuable guidance for policymakers, administrators, and stakeholders aiming to enhance library effectiveness in private B.Ed. colleges.