Perceived workload and job satisfaction among nurses

Introduction Nurses play a crucial role in patient care. Indeed, this profession requires a high level of emotional, mental and physical workload. Improving the well-being of these workers means taking into account the impact of workload on their job satisfaction. Objectives Our study aims to assess the relationship between perceived workload and job satisfaction among nurses. Methods We conducted a descriptive, analytical and cross-sectional survey among nurses using a self-administrated questionnaire. We collected socio-professional data. We assessed perceived workload using the National Aeronautics and Space Administration Task Load Index (NASA-TLX). Job satisfaction was evaluated using the single-item measure of job satisfaction. Results Our population comprised 202 nurses, 67% of whom were female. The mean age of participants was 35.1 ± 8.1 years. The nurses’ length of service in the department was 6.9 ±7.5 years. The mean score of mental demand, physical demand, performance, effort, frustration level and temporal demand were respectively 77.8±22.6, 76.9±23.5, 67.9±31.9, 81.4±20, 66.6±25.2 and 59.8±30.2. The mean score of Raw TLX was 71.44 ±14.8. Among our participants, 74 (37%) were satisfied with their jobs. We found that the job satisfaction was positively correlated with the overall RAW TLX score (p=0.02) and with the physical (p=0.04) and temporal (p=0.00) demands. Conclusions Our findings highlight a correlation between high perceived workload and job dissatisfaction. Therefore, it is crucial to assess and improve working conditions to ensure a safe, comfortable and well-equipped environment, thus promoting nurses’ satisfaction and quality of care. Disclosure of Interest None Declared