When sharing is scaring: hesitance to share suboptimal food due to fear of negative responses from recipients

• People hesitate to share food with suboptimal attributes that do not harm quality. • This hesitance applies to both direct and indirect sharing (e.g., via food banks) • Givers’ anticipation of how recipients will respond explains the above effects. • This hesitance diminishes when food suboptimality is not visible to recipients. • Recipients respond to suboptimal food more positively than givers anticipate. Sharing food directly or through food banks has emerged as a viable strategy to combat food waste. However, scant work has investigated what and why consumers choose to share in this context. Through five online experiments and one lab experiment, we demonstrate that consumers are less likely to share food with suboptimal attributes that do not influence intrinsic quality than optimal food. This is because consumers anticipate that recipients will respond less positively to suboptimal than optimal food. Notably, this negative effect diminishes when food banks transform food into meals (making the suboptimality invisible to recipients) or display campaign signage highlighting recipient appreciation for every donation. Additionally, we identify a discrepancy between givers’ anticipation and recipients’ actual responses, revealing that the negative effect of suboptimality on recipient responses is smaller than givers anticipate. Our findings offer insights into consumers’ hesitance to share suboptimal food and how to address it.

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Publication Details

Journal
Journal of Business Research
Published
2025-09-08
DOI
https://doi.org/10.1016/j.jbusres.2025.115694
Primary Topic
Food Waste Reduction and Sustainability
Type
article
Field-Weighted Citation Impact
0.00

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article

When sharing is scaring: hesitance to share suboptimal food due to fear of negative responses from recipients

Yi Zhang, Mario Pandelaere, Erica van Herpen, Maggie Geuens
Journal of Business Research
Food Waste Reduction and Sustainability
article

When sharing is scaring: hesitance to share suboptimal food due to fear of negative responses from recipients

Yi Zhang, Mario Pandelaere, Erica van Herpen, Maggie Geuens
article en

Abstract

• People hesitate to share food with suboptimal attributes that do not harm quality. • This hesitance applies to both direct and indirect sharing (e.g., via food banks) • Givers’ anticipation of how recipients will respond explains the above effects. • This hesitance diminishes when food suboptimality is not visible to recipients. • Recipients respond to suboptimal food more positively than givers anticipate. Sharing food directly or through food banks has emerged as a viable strategy to combat food waste. However, scant work has investigated what and why consumers choose to share in this context. Through five online experiments and one lab experiment, we demonstrate that consumers are less likely to share food with suboptimal attributes that do not influence intrinsic quality than optimal food. This is because consumers anticipate that recipients will respond less positively to suboptimal than optimal food. Notably, this negative effect diminishes when food banks transform food into meals (making the suboptimality invisible to recipients) or display campaign signage highlighting recipient appreciation for every donation. Additionally, we identify a discrepancy between givers’ anticipation and recipients’ actual responses, revealing that the negative effect of suboptimality on recipient responses is smaller than givers anticipate. Our findings offer insights into consumers’ hesitance to share suboptimal food and how to address it.

Journal of Business ResearchVol. 201
HOGENT University of Applied Sciences and Arts (BE), Ghent University (BE), Virginia Tech (US), Wageningen University & Research (NL)
Nederlandse Organisatie voor Wetenschappelijk Onderzoek
Openalex Percentile: Top 71%
Food Waste Reduction and Sustainability
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When sharing is scaring: hesitance to share suboptimal food due to fear of negative responses from recipients — Yi Zhang, Mario Pandelaere, et al. · Journal of Business Research (2025) | TGRS Research Map | TGRS