One template does not fit all: where next to improve hospital discharge communication to primary care?

Led by national policy, standardisation has enhanced hospital discharge communication to primary care over recent decades. However, discharge summary content standards and their corresponding templates can be over-relied on by authors, risking the exclusion of important contextual and explanatory information for patients with more complex care.This information can be critical for GPs to deliver high quality, safe, and efficient post-discharge care, especially for this patient cohort which can be at higher risk of avoidable harm from suboptimal communication. Discharge summary authors can lack sufficient understanding of the recipient primary care perspective to mitigate this issue and communicate effectively through standardised letter templates. Strengthening this interprofessional understanding is an essential next step to improve discharge communication.In response to this challenge, we propose the basis of a new framework of interprofessional discharge communication that accounts for the different paradigms of specialism and generalism and supports summary authors to tailor their content to the patient's post-discharge care.We call for the co-development of this framework through a programme of applied research, alongside the exploration of primary-secondary care interface learning communities as a vehicle for interprofessional education. These initiatives can serve to augment the current strengths of standardised discharge summaries and mitigate their limitations, maximising the quality, safety, and efficiency of post-discharge care. Progress in this field can benefit wider cross-interface communications and practice and assist the NHS integration agenda.

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Publication Details

Journal
Primary Health Care Research & Development
Published
2025-01-01
DOI
https://doi.org/10.1017/s1463423625100327
Citations
1
Primary Topic
Healthcare Systems and Technology
Type
article
Field-Weighted Citation Impact
2.76

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article

One template does not fit all: where next to improve hospital discharge communication to primary care?

Anthony Avery, Rachel Spencer, Nicholas Boddy, Joanne Reeve
1 citations
Primary Health Care Research & Development
Healthcare Systems and Technology
2.76
article

One template does not fit all: where next to improve hospital discharge communication to primary care?

Anthony Avery, Rachel Spencer, Nicholas Boddy, Joanne Reeve
article en
1 citations

Abstract

Led by national policy, standardisation has enhanced hospital discharge communication to primary care over recent decades. However, discharge summary content standards and their corresponding templates can be over-relied on by authors, risking the exclusion of important contextual and explanatory information for patients with more complex care.This information can be critical for GPs to deliver high quality, safe, and efficient post-discharge care, especially for this patient cohort which can be at higher risk of avoidable harm from suboptimal communication. Discharge summary authors can lack sufficient understanding of the recipient primary care perspective to mitigate this issue and communicate effectively through standardised letter templates. Strengthening this interprofessional understanding is an essential next step to improve discharge communication.In response to this challenge, we propose the basis of a new framework of interprofessional discharge communication that accounts for the different paradigms of specialism and generalism and supports summary authors to tailor their content to the patient's post-discharge care.We call for the co-development of this framework through a programme of applied research, alongside the exploration of primary-secondary care interface learning communities as a vehicle for interprofessional education. These initiatives can serve to augment the current strengths of standardised discharge summaries and mitigate their limitations, maximising the quality, safety, and efficiency of post-discharge care. Progress in this field can benefit wider cross-interface communications and practice and assist the NHS integration agenda.

Primary Health Care Research & DevelopmentVol. 26
University of Nottingham (GB), University of Hull (GB), University of Manchester (GB), University of Warwick (GB)
National Institute for Health and Care Research, Department of Health and Social Care
Openalex Percentile: Top 8%
Healthcare Systems and Technology
2.76
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