Innovative Model For Student Support In Higher Education: Initial Impact On Engineering Student Retention, Recruitment, And Performance

The transition from the intermediate level of education to the university level presents a challenge for students, given the adaptive processes they must face concerning new contexts and learning demands. In addition, there is a significant challenge in higher education, specifically in engineering courses, where high dropout rates are observed in the first year of university studies. A comprehensive support model has been recognized as an effective method for enhancing engineering students' recruitment, retention, and overall performance.This paper presents an innovative accompaniment model for university students designed to provide holistic support, a guide for their professional success, and psychosocial assistance. It also demonstrates the impact of this support model on student retention, recruitment, and performance rates, with a strong emphasis on the student-centric approach. Results indicate a value positioning with the students of the model figures. The population recruitment rates in the engineering school demonstrate a population growth of approximately 3% and an approximate retention rate of 90%. It is critical to identify a support model that is responsive to the needs of university students, regardless of their chosen field of study. This is particularly true in engineering, where comprehensive guidance and support are paramount. TEC21 Support Model has provided engineering students with the tools and resources to develop emotional and disciplinary skills.