Coming in hot: using emotional journey maps to examine parental perceptions associated with presentation of their child with fever to the emergency department in England
Findings have significant potential to inform how and why parents seek support from different services and help to aid understanding of gaps in fever education and health services. These maps provide a powerful health service user experience tool and have significant potential to inform how and why parents seek different services and help aid understanding of gaps in fever education and health services.
Authors
- David Taylor‐Robinson (ORCID: https://orcid.org/0000-0002-5828-7724)
- Paul Moran (ORCID: https://orcid.org/0000-0002-9257-8699)
- Courtney Franklin (ORCID: https://orcid.org/0000-0002-6382-4715)
- Bernie Carter (ORCID: https://orcid.org/0000-0001-5226-9878)
- Enitan D. Carrol (ORCID: https://orcid.org/0000-0001-8357-7726)
Institutions
- University of Liverpool (GB)
- Edge Hill University (GB)
- National Institute for Health and Care Research (GB)
- Alder Hey Children's NHS Foundation Trust (GB)
- Biology of Infection (FR)
Publication Details
- Journal
- BMJ Paediatrics Open
- Published
- 2025-09-01
- DOI
- https://doi.org/10.1136/bmjpo-2025-003640
- Primary Topic
- Family and Patient Care in Intensive Care Units
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- National Institute for Health and Care Research
- School for Public Health Research