Consumers Attitude towards Digital Payment System in Kollam district

Digital payment systems have transformed the way people conduct financial transactions by offering speed, security and convenience. This paper presents a review regarding the consumers attitude towards digital payment system This study explores consumers attitudes towards digital payment systems in Kollam district, focusing on factors influencing adoption, preferred payment methods and usage frequency. Seventy five respondents were taken for the study.The study reveals that transaction speed, security, and cashback incentives are key drivers for adoption of digital payment system. Unified Payments Interface (UPI) emerged as the most preferred payment method, followed by debit and credit cards. The findings provide valuable insights to policymakers and service providers aiming to increase digital payment penetration and foster a cashless economy in the region

Authors

Publication Details

Journal
International Journal For Multidisciplinary Research
Published
2025-08-31
DOI
https://doi.org/10.36948/ijfmr.2025.v07i04.55079
Primary Topic
FinTech, Crowdfunding, Digital Finance
Type
article
Field-Weighted Citation Impact
0.00
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article

Consumers Attitude towards Digital Payment System in Kollam district

P Jiji
International Journal For Multidisciplinary Research
FinTech, Crowdfunding, Digital Finance
article

Consumers Attitude towards Digital Payment System in Kollam district

P Jiji
article en

Abstract

Digital payment systems have transformed the way people conduct financial transactions by offering speed, security and convenience. This paper presents a review regarding the consumers attitude towards digital payment system This study explores consumers attitudes towards digital payment systems in Kollam district, focusing on factors influencing adoption, preferred payment methods and usage frequency. Seventy five respondents were taken for the study.The study reveals that transaction speed, security, and cashback incentives are key drivers for adoption of digital payment system. Unified Payments Interface (UPI) emerged as the most preferred payment method, followed by debit and credit cards. The findings provide valuable insights to policymakers and service providers aiming to increase digital payment penetration and foster a cashless economy in the region

International Journal For Multidisciplinary ResearchVol. 7(4)
Openalex Percentile: Top 60%
FinTech, Crowdfunding, Digital Finance
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