Measuring Similarity, Credibility and Value of Information Content of Google and Generative AI Platforms

This study examines the similarity, credibility, and value of information content generated by Google and various Generative AI (GAI) platforms, such as ChatGPT, Qwen, Perplexity, and Poe.Using the Jaccard Similarity Index, the study measures content overlap between Google search results and AI-generated responses, resulting in two clusters.The first one is the low correlation between the Google and AI outputs.Second is the consistency among AI-based models in terms of similarity.Thus, AI platforms reflect higher internal similarity, suggesting a high degree of homogeneity among them.The research also evaluates credibility, finding Google to have higher average credibility scores (0.82) compared to Perplexity (0.59) in reference analysis, with GAI platforms often lacking reliable citations and traceability.Content credibility scores, assessed using criteria such as source credibility, content accuracy, completeness, objectivity, and verifiability, indicate that Google excels the AI platforms.Google scored 6.54, whereas Perplexity, Qwen, ChatGPT, and Poe scored 4.72, 3.75, 2.81, and 2.26, respectively, in user evaluation.In terms of credibility, Google surpasses generative AI platforms; while AI tools provide useful summaries, they lack the depth, evidence base, and scholarly context found in Google search results.The study concludes that while AI enhances communication efficiency, it raises concerns about reliability, knowledge foraging, and scientific integrity.Future research aims to analyze content volume and length as measures of value, emphasizing the need for transparency and human-centered AI development.

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Publication Details

Journal
Journal of Digital Information Management
Published
2025-09-01
DOI
https://doi.org/10.6025/jdim/2025/23/3/149-170
Primary Topic
Big Data and Business Intelligence
Type
article
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article

Measuring Similarity, Credibility and Value of Information Content of Google and Generative AI Platforms

Pit Pichappan
Journal of Digital Information Management
Big Data and Business Intelligence
article

Measuring Similarity, Credibility and Value of Information Content of Google and Generative AI Platforms

Pit Pichappan
article en

Abstract

This study examines the similarity, credibility, and value of information content generated by Google and various Generative AI (GAI) platforms, such as ChatGPT, Qwen, Perplexity, and Poe.Using the Jaccard Similarity Index, the study measures content overlap between Google search results and AI-generated responses, resulting in two clusters.The first one is the low correlation between the Google and AI outputs.Second is the consistency among AI-based models in terms of similarity.Thus, AI platforms reflect higher internal similarity, suggesting a high degree of homogeneity among them.The research also evaluates credibility, finding Google to have higher average credibility scores (0.82) compared to Perplexity (0.59) in reference analysis, with GAI platforms often lacking reliable citations and traceability.Content credibility scores, assessed using criteria such as source credibility, content accuracy, completeness, objectivity, and verifiability, indicate that Google excels the AI platforms.Google scored 6.54, whereas Perplexity, Qwen, ChatGPT, and Poe scored 4.72, 3.75, 2.81, and 2.26, respectively, in user evaluation.In terms of credibility, Google surpasses generative AI platforms; while AI tools provide useful summaries, they lack the depth, evidence base, and scholarly context found in Google search results.The study concludes that while AI enhances communication efficiency, it raises concerns about reliability, knowledge foraging, and scientific integrity.Future research aims to analyze content volume and length as measures of value, emphasizing the need for transparency and human-centered AI development.

Journal of Digital Information ManagementVol. 23(3)
London Metropolitan University (GB), NetApp (United States) (US)
Openalex Percentile: Top 60%
Big Data and Business Intelligence
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