Car Booking Method Using K-Means

This study discusses the application of the K-Means Clustering algorithm in the car rental ordering system. The objective is to help group booking data based on certain patterns such as car type, booking frequency, and rental duration. The clustering results are expected to improve service efficiency and help companies better understand customer preferences. The research was conducted using historical car rental booking data from a rental company. The results show that the K-Means method can successfully cluster booking data into several useful clusters for business decision-making. This extended paper also explores theoretical concepts of clustering, related studies, limitations of the method, and potential future enhancements such as integrating predictive analytics. It highlights the importance of transforming large volumes of raw booking data into actionable business intelligence to support marketing strategies, fleet management, and customer segmentation.

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Publication Details

Journal
Neptunus
Published
2025-09-09
DOI
https://doi.org/10.61132/neptunus.v3i3.1055
Primary Topic
Consumer Retail Behavior Studies
Type
article
Field-Weighted Citation Impact
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article

Car Booking Method Using K-Means

Mufti Ari Bianto, Tsalits Wildan Hamid
Neptunus
Consumer Retail Behavior Studies
article

Car Booking Method Using K-Means

Mufti Ari Bianto, Tsalits Wildan Hamid
article en

Abstract

This study discusses the application of the K-Means Clustering algorithm in the car rental ordering system. The objective is to help group booking data based on certain patterns such as car type, booking frequency, and rental duration. The clustering results are expected to improve service efficiency and help companies better understand customer preferences. The research was conducted using historical car rental booking data from a rental company. The results show that the K-Means method can successfully cluster booking data into several useful clusters for business decision-making. This extended paper also explores theoretical concepts of clustering, related studies, limitations of the method, and potential future enhancements such as integrating predictive analytics. It highlights the importance of transforming large volumes of raw booking data into actionable business intelligence to support marketing strategies, fleet management, and customer segmentation.

NeptunusVol. 3(3)
Universitas Islam Lamongan (ID)
Openalex Percentile: Top 68%
Consumer Retail Behavior Studies
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Car Booking Method Using K-Means — Mufti Ari Bianto, Tsalits Wildan Hamid · Neptunus (2025) | TGRS Research Map | TGRS