Evaluation of Virtual Reality Experience in cultural spaces based on Interaction Design

This study starts from the recognition that, while virtual reality has emerged as a new platform for immersive education and cultural experience within cultural spaces, technological spectacle alone cannot guarantee sustainable cultural value. Although previous cases have indeed attracted the attention of younger audiences and encouraged large-scale participation, recurring criticisms include the distortion of cultural authenticity, discomfort with equipment, and insufficient content updates. Therefore, this study aims to evaluate and improve the satisfaction of virtual reality experiences by focusing on five interaction design elements—immersion, interaction, real-time feedback, spatial layout, and personalization. After defining the five elements through a literature review, the research analyzed the cultural mapping process of the information and emotional loop between system and user based on case studies. An online survey was then conducted with users who had experienced virtual reality in cultural spaces. The survey covered demographics, prior virtual reality experience and perceptions, and satisfaction with the experience. The analysis results revealed that complex device operation emerged as the most frequently cited complaint, with additional issues raised regarding a lack of content diversity and technical problems such as screen latency. In response, the study proposes the following directions for improvement. First, immersion is preserved by ensuring visual realism exceeds individual thresholds and by minimizing cognitive conflict through cross-modal entrainment. Second, interaction friction is reduced through real-time detection and correction of user–system model mismatches, supplemented by cultural-metaphor cues. Third, real-time feedback prevents latency via edge acceleration and predictive frames, while adaptive encoding resolves ambiguity for immediate comprehension. Fourth, spatial layout balances narrative and efficient paths with hierarchical dual navigation, dynamic weighting, and gaze-based mini-maps to close cognitive gaps. Finally, personalization mitigates algorithmic resistance and information overload through a user-tunable mixed-initiative interface and transparent explanation layers. These improvements will directly support digital-twin creation for cultural spaces, cut exhibition-reconfiguration costs, and foster cross-generational educational content, shifting the paradigm from technology-centric to experience-centric cultural engagement.