Stages of preventive institutional crisis management at an enterprise

Objective : to identify the stages of preventive institutional crisis management in an enterprise to improve the effectiveness of potential crisis management. Methods : abstract-logical method and its techniques: analysis, synthesis, comparison, analogy; ascent from the abstract to the concrete; formalization and modeling. Results: the stages of preventive anti-crisis management of the enterprise, identified by foreign and Russian researchers, were systematized. The key gaps of the existing models were identified, particularly, the lacking consideration of institutional factors, process cyclicality, and described transition to the reactive phase. The optimal sequence of implementation of preventive institutional crisis management at the enterprise was determined, which, unlike the classical linear model, allows flexible adaptation to the analysis results and selection of the most relevant scenarios. It is proposed to divide the preventive monitoring system into two formats: abbreviated (without taking into account institutional factors and the regional economy) and broad (taking them into account). A schematic diagram of the preventive institutional crisis management process was developed, including algorithms in alternative situations. Scientific novelty : it consists in identifying new stages: adjusting actions based on the control results; a set of measures during the transition to reactive management; recognizing problems and identifying opportunities; provocative institutional crisis management at the enterprise; and pilot measures to eliminate threats and implement opportunities. The institutional nature of management is emphasized through the links with the regional environment and the diagnosis of management style and informal relationships. For the first time, the content was disclosed and concepts for new blocks of stages were proposed, namely, “preventive monitoring” and “provocative crisis management”. Practical significance : the implementation of the proposed new stages of preventive crisis management will allow enterprises to respond promptly and adequately to the precursors and prerequisites of crises, eliminating them at an early stage with significantly lower costs compared to classical reactive management.