Unpacking the application and perceived benefits of artificial intelligence (AI) literacy from the lens of academic librarianship

While artificial intelligence (AI) technologies are generating increasing interest, dedicated efforts to cultivate AI literacy within the academic libraries remain limited. In response to this gap, this study investigates the application, perceived benefits, and challenges of AI literacy among academic librarians in Kwara state, Nigeria. Using a phenomenological approach, fifteen academic librarians were purposively selected for structured mobile phone interviews. Data were analysed through narrative analysis. Findings revealed that AI literacy is applied through tools like virtual assistants (Google Assistant, Google Translate), research platforms (ResearchRabbit, EndNote), natural language processing (NLP) systems, chatbots, and discovery engines (Andisearch). Benefits included improved access to discovery platforms, enhanced citation management, and personalized service delivery via GPS and Wi-Fi analytics. However, significant challenges were identified, including budget limitations, a lack of foundational knowledge and standardized training, ethical concerns, and unreliable internet connectivity. The study concludes that AI literacy is a powerful complementary tool but requires human oversight, institutional policy development, staff training, and ethical guidelines for responsible integration.

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Publication Details

Journal
Dialogues in Humanities and Social Sciences
Published
2025-09-10
DOI
https://doi.org/10.71261/dhss/3.2.33.43
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
0.00
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article

Unpacking the application and perceived benefits of artificial intelligence (AI) literacy from the lens of academic librarianship

Dialogues in Humanities and Social Sciences
Artificial Intelligence in Healthcare and Education
article

Unpacking the application and perceived benefits of artificial intelligence (AI) literacy from the lens of academic librarianship

article en

Abstract

While artificial intelligence (AI) technologies are generating increasing interest, dedicated efforts to cultivate AI literacy within the academic libraries remain limited. In response to this gap, this study investigates the application, perceived benefits, and challenges of AI literacy among academic librarians in Kwara state, Nigeria. Using a phenomenological approach, fifteen academic librarians were purposively selected for structured mobile phone interviews. Data were analysed through narrative analysis. Findings revealed that AI literacy is applied through tools like virtual assistants (Google Assistant, Google Translate), research platforms (ResearchRabbit, EndNote), natural language processing (NLP) systems, chatbots, and discovery engines (Andisearch). Benefits included improved access to discovery platforms, enhanced citation management, and personalized service delivery via GPS and Wi-Fi analytics. However, significant challenges were identified, including budget limitations, a lack of foundational knowledge and standardized training, ethical concerns, and unreliable internet connectivity. The study concludes that AI literacy is a powerful complementary tool but requires human oversight, institutional policy development, staff training, and ethical guidelines for responsible integration.

Dialogues in Humanities and Social SciencesVol. 3(2)
Landmark University (NG)
Openalex Percentile: Top 83%
Artificial Intelligence in Healthcare and Education
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