Toward enhanced citizen trust: the impact of e-Gov service quality on citizen satisfaction in the digital age
Inderscience is a global company, a dynamic leading independent journal publisher disseminates the latest research across the broad fields of science, engineering and technology; management, public and business administration; environment, ecological economics and sustainable development; computing, ICT and internet/web services, and related areas.
Authors
- Didin Muhafidin (ORCID: https://orcid.org/0000-0002-8527-6246)
- Elisa Susanti (ORCID: https://orcid.org/0000-0002-6706-7002)
- Bhakti Nur Avianto (ORCID: https://orcid.org/0000-0002-4304-7357)
- Asep Sumaryana
- Rizky Pramuditha
Publication Details
- Journal
- Electronic Government an International Journal
- Published
- 2025-09-10
- DOI
- https://doi.org/10.1504/eg.2026.10073333
- Primary Topic
- Information Retrieval and Data Mining
- Type
- article
- Field-Weighted Citation Impact
- 0.00