From Technology to Emotion: The Market Strategic Implementation of PetMe
This article explores PetMe's strategic approach to addressing the multifaceted needs of pet owners by blending emotional value, personalization, and advanced digital technology. To meet the growing global demand for pet care products, PetMe has positioned itself in the wearable health monitoring industry, targeting pet owners who put the health and emotional connection of their pets first. Through a combination of data analysis and consumer focus groups, the study highlights how factors such as competitive pricing, battery life, and high functionality are linked to improved customer loyalty and engagement. In addition, insights into market segments and customer preferences show that personalization is key in strengthening the bond between pets and owners and fostering lasting loyalty. PetMe's proposed market strategy not only emphasizes customer-oriented customization and emotional engagement but also aligns with technological advances in health monitoring. Ultimately, the strategy aims to establish PetMe as a market leader, leveraging a unique combination of advanced digital capabilities and emotional appeal to stand out and thrive in the highly competitive pet care industry.
Authors
- Mingjing Xie (ORCID: https://orcid.org/0000-0003-1085-0327)
Institutions
- Durham University (GB)
Publication Details
- Journal
- Advances in Economics Management and Political Sciences
- Published
- 2025-09-10
- DOI
- https://doi.org/10.54254/2754-1169/2024.26809
- Primary Topic
- Digital Platforms and Economics
- Type
- article
- Field-Weighted Citation Impact
- 0.00