CONSUMER BUYING BEHAVIOUR IN THE D-MART

This paper examines how consumers make their purchases at a leading Indian retail store called D-Mart.The research is designed to learn about the important reasons influencing what customers like, how often they buy and their purchase decisions.To better understand the topic, the research conducted in Greater Noida surveys 100 people and examines industry reports and academic papers.D-Mart's always fair pricing, close stores and broad range of products appear to attract loyal customers who come shop often.Though a lot of shoppers plan their buys, many are drawn to snack or impulse items that stores place in prominent areas with promotions.The company has generally satisfied customers, although long waits in the bills center and few D-Mart Ready users remain challenges for the company.The research suggests that although D-Mart is seen as a reliable and inexpensive retailer, its growth in the future will depend on better digital tools, working more efficiently in shops and using more personal marketing strategies.The findings suggest strategies that can help retail managers and marketers improve how consumers feel at retail stores.

Publication Details

Journal
International Research Journal of Modernization in Engineering Technology and Science
Published
2025-09-10
DOI
https://doi.org/10.56726/irjmets82639
Primary Topic
Consumer Retail Behavior Studies
Type
article
Field-Weighted Citation Impact
0.00
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article

CONSUMER BUYING BEHAVIOUR IN THE D-MART

International Research Journal of Modernization in Engineering Technology and Science
Consumer Retail Behavior Studies
article

CONSUMER BUYING BEHAVIOUR IN THE D-MART

article en

Abstract

This paper examines how consumers make their purchases at a leading Indian retail store called D-Mart.The research is designed to learn about the important reasons influencing what customers like, how often they buy and their purchase decisions.To better understand the topic, the research conducted in Greater Noida surveys 100 people and examines industry reports and academic papers.D-Mart's always fair pricing, close stores and broad range of products appear to attract loyal customers who come shop often.Though a lot of shoppers plan their buys, many are drawn to snack or impulse items that stores place in prominent areas with promotions.The company has generally satisfied customers, although long waits in the bills center and few D-Mart Ready users remain challenges for the company.The research suggests that although D-Mart is seen as a reliable and inexpensive retailer, its growth in the future will depend on better digital tools, working more efficiently in shops and using more personal marketing strategies.The findings suggest strategies that can help retail managers and marketers improve how consumers feel at retail stores.

International Research Journal of Modernization in Engineering Technology and Science
Openalex Percentile: Top 68%
Consumer Retail Behavior Studies
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