Exploring Corporate Level Strategy Customer Relationship Management

Corporate label strategy sets a company's long-term aims. Strategic decisions must incorporate market movement, competition, resource allocation, and diversity. This abstract introduces the corporate-level strategy, its importance, and major parts. Top management's decisions and actions set the corporate strategy. Mission statements must state the company's long-term goals and beliefs. In order to maximize shareholder value, corporate-level strategy aims to improve company performance and competitiveness. A frequent first step in developing a corporate strategy is defining the scope of an organization's operations. For this, the company must choose its markets, clients, and marketplaces. Market dynamics, growth potential, and competitive advantages influence these decisions. In order to increase operations and acquire a competitive edge, businesses may diversify their product offerings, integrate their supply chains, or expand into new geographies.

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Publication Details

Journal
Istithmar Jurnal Studi Ekonomi Syariah
Published
2025-03-13
DOI
https://doi.org/10.30762/istithmar.v8i2.1792
Primary Topic
Customer Service Quality and Loyalty
Type
article
Field-Weighted Citation Impact
0.00
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article

Exploring Corporate Level Strategy Customer Relationship Management

Md Zishaan Khan, Muhamad Fairos b Mohamad Shah
Istithmar Jurnal Studi Ekonomi Syariah
Customer Service Quality and Loyalty
article

Exploring Corporate Level Strategy Customer Relationship Management

Md Zishaan Khan, Muhamad Fairos b Mohamad Shah
article en

Abstract

Corporate label strategy sets a company's long-term aims. Strategic decisions must incorporate market movement, competition, resource allocation, and diversity. This abstract introduces the corporate-level strategy, its importance, and major parts. Top management's decisions and actions set the corporate strategy. Mission statements must state the company's long-term goals and beliefs. In order to maximize shareholder value, corporate-level strategy aims to improve company performance and competitiveness. A frequent first step in developing a corporate strategy is defining the scope of an organization's operations. For this, the company must choose its markets, clients, and marketplaces. Market dynamics, growth potential, and competitive advantages influence these decisions. In order to increase operations and acquire a competitive edge, businesses may diversify their product offerings, integrate their supply chains, or expand into new geographies.

Istithmar Jurnal Studi Ekonomi SyariahVol. 8(2)
University of Kuala Lumpur (MY), Open University Malaysia (MY)
Openalex Percentile: Top 72%
Customer Service Quality and Loyalty
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