Enterprise information system, warehouse management and integrated transportation system: Basis for logistics’ innovation framework

The study aimed to examine the enterprise information system, warehouse management, and integrated transportation system among logistics companies in China as the basis for developing a logistics innovation framework.The study employed a descriptive quantitative research design.Data were collected through questionnaires.The questionnaire comprised five parts covering individual and enterprise characteristics as well as evaluations of the three systems.The study randomly sampled 600 employees from various logistics companies in Bozhou City, China.The findings revealed a moderate level of enterprise information system performance, with respondents generally agreeing that the operational, tactical, and strategic systems performed well.Additionally, the warehouse management practices were rated positively in terms of layout, equipment, and manpower management, indicating effective resource utilization and operational efficiency.The transport system practices were also moderately rated, particularly in route management, fleet management, and technology investment, which supported better transportation efficiency and cost reduction.Furthermore, the study found a highly significant positive correlation among the enterprise information system, warehouse management, and integrated transportation system, emphasizing the interdependence of these components in enhancing overall logistics performance.These results underscored the importance of continuous technology investment, robust manpower management, and effective data utilization in sustaining logistics operations.Based on the comprehensive analysis, the study developed a logistics innovation framework that provided a solid foundation for improving operational efficiency, reducing costs, and maintaining competitive advantage in a dynamic market environment.