Understanding the importance of emotional intelligence in veterinary practice

Emotional intelligence (EI) is increasingly recognised as a core skill for veterinary professionals, shaping not only client communication but also teamwork, leadership and resilience in practice. This article examines the components of EI and their relevance to the veterinary workplace, from consultations and team dynamics to education and leadership. It highlights the impact of EI on professional satisfaction, client trust and practice performance, while also addressing how veterinary students and practitioners can benefit from actively developing these skills. The article emphasises that, unlike intelligence quotient (IQ), EI is not a fixed trait and can be developed throughout one's life. It outlines practical approaches to enhancing emotional awareness, empathy and relationship management, with the aim of supporting more effective practice and long‐term professional wellbeing.

Authors

Publication Details

Journal
In Practice
Published
2025-09-01
DOI
https://doi.org/10.1002/inpr.571
Primary Topic
Emotional Intelligence and Performance
Type
article
Field-Weighted Citation Impact
0.00
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article

Understanding the importance of emotional intelligence in veterinary practice

David Rutherford
In Practice
Emotional Intelligence and Performance
article

Understanding the importance of emotional intelligence in veterinary practice

David Rutherford
article en

Abstract

Emotional intelligence (EI) is increasingly recognised as a core skill for veterinary professionals, shaping not only client communication but also teamwork, leadership and resilience in practice. This article examines the components of EI and their relevance to the veterinary workplace, from consultations and team dynamics to education and leadership. It highlights the impact of EI on professional satisfaction, client trust and practice performance, while also addressing how veterinary students and practitioners can benefit from actively developing these skills. The article emphasises that, unlike intelligence quotient (IQ), EI is not a fixed trait and can be developed throughout one's life. It outlines practical approaches to enhancing emotional awareness, empathy and relationship management, with the aim of supporting more effective practice and long‐term professional wellbeing.

In PracticeVol. 47(7)
Openalex Percentile: Top 73%
Emotional Intelligence and Performance
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