A case of interpretive assistance and school choice counseling

Drawing on notions of social capital, insider knowledge embedded in "the grapevine", and the "labor of choice", this study examines interpretive assistance in the context of families' K-12 school decisions. It uses a qualitative case study of NGO navigator services, which provide school choice counselling primarily to low-income families of colour, to develop theoretical propositions related to the characteristics and potential benefits of interpretive assistance. As some researchers and conservative-leaning think tanks call for investing in navigator services, it is important to deepen our understanding of "high-touch" informational supports aimed at mitigating demand-side inequities in school choice.