Strengthening construction supply chain performance through digitalization: the mediating role of resilience capabilities in a developing country context

Purpose This study investigates the impact of supply chain digitalization (SCD) on supply chain performance (SCP) and explores the mediating role of distinct supply chain resilience (SCR) capabilities – preparedness, responsiveness, recovery and growth – within the construction sector of a developing country context. Design/methodology/approach A quantitative, cross-sectional design was employed. Data were collected via a structured online questionnaire distributed among various stakeholders in the Palestinian construction industry. PLS-SEM was utilized to assess the proposed relationships and test the hypothesized mediation effects. Findings The results demonstrate that SCD significantly enhances SCP. Furthermore, SCR capabilities – particularly responsiveness and growth – mediate the relationship between SCD and SCP, highlighting their critical role in translating digital investment into performance gains. However, preparedness and recovery capabilities did not exhibit a significant mediating effect. Originality/value This study advances knowledge by modeling SCR as a multidimensional construct and testing its distinct mediating roles. Set in Palestine’s volatile construction sector, it offers context-specific insights for fragile environments. Using RBV and DCT, it shows how digital tools enhance adaptive capabilities to improve supply chain outcomes under uncertainty.