Factors influencing the acceptance of medical AI chat assistants among healthcare professionals and patients: a survey-based study in China
Findings validate an extended UTAUT model in digital-health contexts, highlight cultural moderators of technology acceptance, and inform age-friendly AI design and equitable health-informatization policies in aging societies.
Authors
- Lanshan Zhang
- Gege Fang (ORCID: https://orcid.org/0000-0001-9132-4219)
- Jingyi Yang (ORCID: https://orcid.org/0009-0003-2428-7835)
Institutions
- Beijing University of Posts and Telecommunications (CN)
- China Internet Network Information Center (CN)
Publication Details
- Journal
- Frontiers in Public Health
- Published
- 2025-09-04
- DOI
- https://doi.org/10.3389/fpubh.2025.1637270
- Citations
- 1
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 2.48