Prosocial, Pro‐Self, or Combined? Three Types of Employee Voice and Supervisor Responses

ABSTRACT Previous research has demonstrated inconsistent findings regarding supervisors' reactions to employees' voice behavior. To address this issue, the current research adopts a broader view of voice and differentiates specific voice foci. This approach complements the understanding of voice types that are theoretically ignored yet prevalent in practice (pro‐self voice and combined voice). Based on the social dimensions model, the current research investigates the underlying mechanism of perceived warmth, competence, and authenticity in the “subordinate voice—supervisor response” linkage. We conducted an interview‐based qualitative study (Study 1, N = 23), a vignette‐based experiment (Study 2A, N = 213), a recall‐based experiment (Study 2B, N = 214), and a time‐lagged field study (Study 3, N = 304). The results indicated that supervisors perceive more warmth and competence for subordinates engaging in prosocial voice and combined voice than pro‐self voice, and more authenticity for combined voice than prosocial voice and pro‐self voice, thus increasing voice endorsement and performance evaluation. The implications for theory and practice are discussed.

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Publication Details

Journal
Journal of Organizational Behavior
Published
2025-09-03
DOI
https://doi.org/10.1002/job.70022
Citations
2
Primary Topic
Communication in Education and Healthcare
Type
article
Field-Weighted Citation Impact
4.88

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article

Prosocial, Pro‐Self, or Combined? Three Types of Employee Voice and Supervisor Responses

Jiaxin Chen, Jinyun Duan, Zhaobiao Zong, Yudong Guo et al.
2 citations
Journal of Organizational Behavior
Communication in Education and Healthcare
4.88
article

Prosocial, Pro‐Self, or Combined? Three Types of Employee Voice and Supervisor Responses

Jiaxin Chen, Jinyun Duan, Zhaobiao Zong, Yudong Guo, Tingxi Wang, Yue Zhu
article en
2 citations

Abstract

ABSTRACT Previous research has demonstrated inconsistent findings regarding supervisors' reactions to employees' voice behavior. To address this issue, the current research adopts a broader view of voice and differentiates specific voice foci. This approach complements the understanding of voice types that are theoretically ignored yet prevalent in practice (pro‐self voice and combined voice). Based on the social dimensions model, the current research investigates the underlying mechanism of perceived warmth, competence, and authenticity in the “subordinate voice—supervisor response” linkage. We conducted an interview‐based qualitative study (Study 1, N = 23), a vignette‐based experiment (Study 2A, N = 213), a recall‐based experiment (Study 2B, N = 214), and a time‐lagged field study (Study 3, N = 304). The results indicated that supervisors perceive more warmth and competence for subordinates engaging in prosocial voice and combined voice than pro‐self voice, and more authenticity for combined voice than prosocial voice and pro‐self voice, thus increasing voice endorsement and performance evaluation. The implications for theory and practice are discussed.

Journal of Organizational BehaviorVol. 47(3)
Xinjiang Normal University (CN), University of Liverpool (GB), Huaibei Normal University (CN), Shanghai University of Finance and Economics (CN), East China Normal University (CN), Xi’an Jiaotong-Liverpool University (CN)
National Natural Science Foundation of China
Openalex Percentile: Top 5%
Communication in Education and Healthcare
4.88
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Prosocial, Pro‐Self, or Combined? Three Types of Employee Voice and Supervisor Responses — Jiaxin Chen, Jinyun Duan, et al. · Journal of Organizational Behavior (2025) | TGRS Research Map | TGRS