The moderating role of workplace spirituality in the relationship between employees’ psychological well-being and job performance

Purpose This study aims to investigate the association of employees’ psychological well-being with their job performance, moderated by spirituality in the workplace. Design/methodology/approach Based on survey data collected from a sample of 402 employees in the service sector using simple random sampling, the study employs quantitative research methods, including descriptive, correlation, and regression analyses, to test the hypotheses. Findings The study finds that employees’ psychological well-being positively influences job performance, and that the spirituality in the workplace plays a positive moderating role in the linkage between psychological well-being and job performance. This implies that in the presence of workplace spirituality, the positive impact of employees’ psychological well-being on their job performance becomes stronger. Practical implications The study suggests that it is crucial for companies in the service sector to create an environment that pays equal attention to both the mental and spiritual health of employees, alongside work effectiveness. Incorporating spirituality into the culture and practices of an organization can help managers to enhance workers' mental health and therefore job satisfaction, resilience and engagement that result in employees who perform better. Originality/value The study contributes to the previous research by incorporating spirituality at the workplace as a moderating variable in the relationship between employees’ psychological well-being and job performance in the service sector. This framework offers a more comprehensive understanding of how employees’ psychological well-being impacts job performance in the organizations. This can help foster a more meaningful and effective framework for organizational development and employee well-being.