Role of a learning culture in overcoming barriers to knowledge retention in libraries

Purpose This study examined the role of a learning culture in sustaining library operations and enhancing knowledge retention. Design/methodology/approach The study employed an exploratory sequential mixed-methods approach, beginning with qualitative interviews of three university librarians to inform a questionnaire for quantitative data collection from 62 professional librarians. Data were meticulously analyzed using ATLAS.ti 24 for qualitative insights and SPSS for quantitative statistics, ensuring rigorous examination and coding of responses to facilitate effective analysis. Findings The results showed that learning culture strategies like job shadowing, job rotation, communities of practice, mentoring and storytelling are crucial for encouraging skill development, collaboration, creativity and knowledge retention. Despite their advantages, implementation issues persist because of insufficient institutional support and policy frameworks. The study stresses the significance of encouraging professional growth and establishing an environment at work that values ongoing learning, collaboration and flexibility. It is suggested to formalize workplace learning opportunities, offer financial and non-financial incentives and bolster policy support in order to preserve library services and stop knowledge loss. Practical implications This study contributes to the research on knowledge retention by providing empirical support for the establishment of a strong learning culture as a strategic approach to sustaining public university libraries amid rapid social and technological change. Originality/value The study represents a substantial advancement in efficient knowledge management within library practices by creatively examining the integration of learning strategies into library operations with the goal of improving knowledge retention and library sustainability.