Centralized Smart Service Hub
Nowadays the demand for home services is higher, so there is a need for a centralized platform that connects the customers with skilled service providers. The “Centralized Smart Service Hub” acts as a link between customers and service providers like plumbers, lawyers, engineers, and cleaners, etc. We also integrated EJS (Embedded JavaScript) to make content more dynamic and interactive. High-quality service is a top priority. For this reason, all providers must perform a skill assessment process before joining the platform. These work-related tests allow only qualified and experienced professionals to match the customer with what improves service standards and reliability. We also included EJS to make the content more dynamic and interactive. Service to maintain the quality is the top priority. This is why we have a skill assessment process that all providers must go through before they can use the platform. These industrial assessments ensure only those qualified and experienced can align the consumer with what raises service standards and dependability. We value the security and trust of our customers. State-based documents, such as Aadhaar cards and police release certificates, are required to verify your provider, which entails a two-step verification process. This helps ensure reliability and a safer environment for all. This will give customers better insight and guarantee fair and competitive pricing. AI technology matches users to experienced specialists based on their locations, relevance, reviews, test results, and many more factors. In this manner, customers receive the best service while providers are able to receive their best employment opportunities. Users are provided with automated email notifications and customer feedback tools that enhance the experience. Intelligent booking systems integrated with algorithms improve the efficiency and reliability of home services.
Authors
- Rahul Suryakant Sakhare (ORCID: https://orcid.org/0000-0001-7843-5707)
- Prakash K Sonwalkar (ORCID: https://orcid.org/0000-0003-4528-9349)
- Jayesh J Sardesai
- Abhishek R Khot
- Deepak C Hadimani
Institutions
- Visvesvaraya Technological University (IN)
Publication Details
- Published
- 2025-05-23
- DOI
- https://doi.org/10.1109/incet64471.2025.11140818
- Primary Topic
- Service-Oriented Architecture and Web Services
- Type
- article
- Field-Weighted Citation Impact
- 0.00