Dropout rate from a community-based health insurance scheme and associated factors in the Hagere Mariam district: a mixed method study

In the Hagere Mariam district, the dropout rate from the community-based health insurance scheme was significantly higher than the zonal average for the same year. Enhancing service quality through provider training and supervision, ensuring consistent availability of essential medicines, and reforming reimbursement policies to better protect members from financial burdens could significantly improve member retention.